Data privacy

1. Data Protection at a Glance

General Information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data refers to any data that can be used to personally identify you. Detailed information on data protection can be found in our Privacy Policy listed below this text.

Data Collection on Our Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the website’s legal notice.

How do we collect your data?
Some data is collected when you provide it to us. This may include, for example, data entered into a contact form.

Other data is collected automatically by our IT systems when you visit the website. This includes primarily technical data (e.g. internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.

What do we use your data for?
Some of the data is collected to ensure the website functions correctly. Other data may be used to analyze user behavior.

What rights do you have regarding your data?
You have the right at any time to obtain free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction, blocking, or deletion of this data. For this purpose, as well as for further questions regarding data protection, you may contact us at any time using the address provided in the legal notice. You also have the right to lodge a complaint with the competent supervisory authority.

In addition, under certain circumstances you have the right to request the restriction of processing of your personal data. Details can be found in the Privacy Policy under “Right to Restriction of Processing”.

2. General Information and Mandatory Disclosures

Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this Privacy Policy.

When using this website, various personal data is collected. Personal data refers to data that can be used to personally identify you. This Privacy Policy explains what data we collect and what we use it for. It also explains how and for what purpose this occurs.

Please note that data transmission over the internet (e.g. communication by email) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Information on the Responsible Entity
The responsible entity for data processing on this website is:

JUMA Hotel KG
Seestraße 25
D-78464 Konstanz

Phone: +49 (0) 75 31 – 3 63 09-0
Email: welcome@hotel-riva.de

The responsible entity is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Statutory Data Protection Officer
We have appointed a data protection officer for our company.

JUMA Hotel KG
D-78464 Konstanz
Email: datenschutz@hotel-riva.de

Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You may revoke consent already given at any time. An informal notification by email is sufficient. The legality of the data processing carried out prior to revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)
If data processing is carried out on the basis of Art. 6(1)(e) or (f) GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this Privacy Policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms or the processing serves the establishment, exercise, or defense of legal claims (objection pursuant to Art. 21(1) GDPR).

If your personal data is processed for direct advertising purposes, you have the right at any time to object to the processing of personal data concerning you for such advertising; this also applies to profiling insofar as it is associated with such direct advertising. If you object, your personal data will no longer be used for direct advertising purposes (objection pursuant to Art. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, affected persons have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged violation. This right exists without prejudice to other administrative or judicial remedies.

Right to Data Portability
You have the right to receive data that we process automatically on the basis of your consent or in fulfillment of a contract, in a commonly used, machine-readable format, and to have it transmitted to another controller. If you request the direct transfer of data to another controller, this will only be done insofar as it is technically feasible.

SSL or TLS Encryption
This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator. You can recognize an encrypted connection by the browser address line changing from “http://” to “https://” and by the lock symbol in your browser bar.

If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Information, Blocking, Deletion, and Correction
Within the scope of applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of data processing, as well as the right to correction, blocking, or deletion of this data. For this purpose, as well as for further questions on personal data, you may contact us at any time using the address provided in the legal notice.

Right to Restriction of Processing
You have the right to request the restriction of processing of your personal data. You may contact us at any time using the address provided in the legal notice. The right to restriction of processing applies in the following cases:

If you dispute the accuracy of your personal data stored by us, we generally require time to verify this. For the duration of the verification, you have the right to request the restriction of processing of your personal data.
If the processing of your personal data was/is unlawful, you may request the restriction of processing instead of deletion.
If we no longer need your personal data, but you require it for the establishment, exercise, or defense of legal claims, you have the right to request restriction of processing instead of deletion.
If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request restriction of processing of your personal data.

If the processing of your personal data has been restricted, such data may—apart from being stored—only be processed with your consent or for the establishment, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

3. Data Collection on Our Website

Cookies
Some of our web pages use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our website more user-friendly, effective, and secure. Cookies are small text files stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can configure your browser to inform you about the use of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Cookies required to carry out electronic communication or to provide certain functions requested by you (e.g. shopping cart function) are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Other cookies (e.g. cookies used to analyze your browsing behavior) are treated separately in this Privacy Policy.

Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address

This data is not merged with other data sources.

The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website—this requires the collection of server log files.

Inquiries by Email, Telephone, or Fax
If you contact us by email, telephone, or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on your consent (Art. 6(1)(a) GDPR) and/or our legitimate interests (Art. 6(1)(f) GDPR), as we have a legitimate interest in the effective processing of inquiries addressed to us.

The data you send to us via contact inquiries remains with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your inquiry has been fully processed). Mandatory statutory provisions—especially statutory retention periods—remain unaffected.